Key Highlights
- ServiceNow and FedEx revealed an enhanced collaboration integrating FedEx Dataworks logistics intelligence into ServiceNow’s Source-to-Pay platform.
- FedEx’s worldwide operations produce more than 2 petabytes of information each day, which will power the integration.
- The partnership includes three new features: Supplier Insights, Supplier Visibility, and Success Indicators.
- At Knowledge 2026 in Las Vegas, ServiceNow also announced deeper collaborations with Nvidia and Microsoft.
- FDX shares rose 1.28% to $362.39, despite an 8.3% decline in the previous week.
FedEx (FDX) shares climbed 1.28% to $362.39 following Tuesday’s announcement of a strengthened collaboration with ServiceNow (NOW) at the Knowledge 2026 conference held in Las Vegas.
The partnership will embed logistics intelligence from FedEx Dataworks into ServiceNow’s Source-to-Pay procurement solution, enabling procurement professionals to access critical supply chain data within their current workflow systems.
FedEx’s worldwide operations create over 2 petabytes of information every day. This massive data stream will now be channeled directly into ServiceNow’s enterprise procurement infrastructure.
Three distinct features are being developed through this collaboration. Supplier Insights enables procurement professionals to extract information from FedEx Dataworks based on network performance. Supplier Visibility streamlines supplier evaluation processes during the onboarding phase. Success Indicators merges ServiceNow’s supplier information with anonymized FedEx industry performance metrics.
The platform will leverage shipment disruption data from FedEx’s operations to automatically initiate workflows when supply chain issues arise.
Raj Subramaniam, CEO of FedEx, stated the partnership “combines and leverages the power of this network DNA with ServiceNow’s AI-driven capabilities.”
Bill McDermott, ServiceNow’s CEO, emphasized that supply chain transformation is “the only way forward” and highlighted FedEx as possessing “the world’s richest datasets on the movement of goods, people, and commerce.”
FedEx posted $92 billion in annual revenue and maintains a workforce exceeding 500,000 employees. While the stock has delivered a 69% gain over the past year, it experienced an 8.3% decline during the previous week.
ServiceNow Announces Additional Strategic Partnerships
The FedEx collaboration represented one of multiple major announcements ServiceNow unveiled at Knowledge 2026. The platform provider also strengthened its Nvidia partnership to expand agentic AI governance capabilities from employee workstations to data center infrastructure.
This expansion features Project Arc — an autonomous desktop agent protected by Nvidia’s OpenShell runtime and managed through ServiceNow’s AI Control Tower.
Microsoft similarly broadened its ServiceNow collaboration to address what the companies characterize as “AI agent sprawl.” This integration enables organizations to implement unified governance across ServiceNow and Microsoft 365 ecosystems.
ServiceNow introduced Otto, a new offering designed to consolidate conversational AI, autonomous workflows, and enterprise search capabilities into one unified platform.
Recent Acquisitions Drive Security Innovation
ServiceNow provided additional information about its Armis and Veza acquisitions, unveiling Autonomous Security & Risk as a new product offering.
This solution governs and protects AI agents, digital identities, and networked assets throughout enterprise environments. According to ServiceNow, it consolidates fragmented security tools into a unified graph that maps every identity, authorization, and connected device.
“Prevention, detection, and response happen at machine speed,” explained John Aisien, SVP and general manager of Security & Risk at ServiceNow.
McDermott positioned the announcements as a strategic evolution for ServiceNow: “We’ve built the only platform that can sense across the enterprise, decide the right action, act across any workflow or application, and secure every step.”
FDX shares traded at $362.39, up 1.28% when the partnership was announced.



