Royal Ace Casino is an online casino that has been on the block since 2009. Royal Ace Casino has a library of games ranging from slots titles, table games and video poker, with an additional selection of some niche games.
One of its main focuses as a platform is keeping customers busy with regular exciting promotions. While it does offer Bitcoin as a payment method, it is not an out and out crypto casino.
This Royal Ace Casino review looks at the pros and cons of this offering, allowing you to see if it could be a good fit for you or if it is to be avoided.
Quick Verdict: With its long history, generous welcome bonuses, wide array of games, cryptocurrency support, and rewarding loyalty program, Royal Ace offers an established online casino platform catering well to bonus-seeking players.
|Over 160 games including slots, table games, video poker, and specialty games
|Provided by RTG – Realtime Gaming
|200% match up to $4,000
|Regular promotions for active players with no pending withdrawals
|Accepts credit cards, Neteller, and Bitcoin
|Not regulated by major gambling body
|Offers mobile app and browser compatibility
|5 tier program with comp points
|Mixed reviews on response times and quality
Royal Ace Casino Offering
In total the library of games on the Royal Ace Casino ranges to more than 160 different options. This is a bit limited when compared to a lot of its competitors in the industry today. The casino software is provided by RTG. This is a leading provider in the space, also supporting many other platforms.
You have the option with the Royal Ace Casino games to download the client to your desktop or instant pay the selection of games on your browser. All types of computers and browsers will be compatible with Royal Ace Casino.
In terms of the slots titles, there is a decent range of different types of slots, from classic titles to modern options. Some of the more popular options include Cleopatra’s Gold, Pirate Isle and Year of Fortune. If you are a fan of slots, there should be enough variety to keep you interested for a while. The only thing really missing is the lack of themed options. You do have a selection of progressive jackpot slots to check out.
For fans of table games, there is also a solid selection of the most popular options. There are a few different blackjack variants you can check out, ranging from Classic Blackjack to Face Up 21 and European Blackjack. Roulette and baccarat are two of the other highly popular options. There are a few roulette variants to check out, such as European Roulette and Multiplayer Roulette.
There is also a solid selection of casino poker games such as Perfect Pairs and Pai Gow Poker. Then there is a selection of more niche games such as War, Craps, Keno, Sic Bo, Bonus Bingo, Hot Dice, Pontoon and Red Dog. For fans of video poker, there is also a decent selection of different titles to check out. Some of the preferred options include the likes of Deuces Wild, All American Poker and Jacks or Better.
Currently, there is no live dealer casino offering at Royal Ace Casino. This will be disappointing for some players who look forward to having an immersive experience at a live dealer casino. This type of gaming has become more and more popular in the online gaming industry. Royal Ace Casino may look to add this feature to its offering in the future.
You do have the option to play most of the different games on the Royal Ace Casino platform for free if you wish to do so. This means that you can test out the games without having to put any money on the line, which is ideal.
Overall, there is a solid selection of slots titles and video poker options on the Royal Ace Casino. The standard table games options are also well taken care of, which is ideal. If you are looking for a wide variety of table games, Royal Ace Casino may not be for you. There are also some interesting niche and specialty games that can add a bit of spice and flavor to your gameplay.
One of the best things about signing up for a new online casino account is making sure to avail of its welcome package. This is a great way for you to get this new account off on the right foot, putting bonus funds or free spins to good use and being able to test out the platform.
These welcome bonus packages will come in many different shapes and sizes. Some of them will appear very flashy on the surface, so you need to make sure that you properly research a given offering. Sometimes you will find that the offer is not quite as good as it appeared to be on the surface when you look at its terms and conditions.
At Royal Ace Casino, there is a large welcome bonus in place for new signups. This will see you getting a 200% deposit bonus, allowing you to get bonus funds of up to $4,000. This is larger in terms of the amount of money matched and the total available bonus than a lot of competitors. However, do note that there are terms and conditions attached. Make sure that you enter the Royal Ace Casino bonus code after making your first deposit to ensure that you are activating this offer. Otherwise, you will lose out on these bonus funds.
There is no way for you to combine different offers like this together. Otherwise, your bonus funds will be voided. There are wagering requirements that you need to hit before you can cash out your bonus funds at Royal Ace Casino. If you are using these bonus funds to wager on scratch cards, Keno or slots, you will need to wager the sum thirty times.
If you are wagering these bonus funds through video poker or table games, you will need to wager them at least sixty times. These wagering requirements are standard or slightly better as a whole for the online casino sector. There are certain games such as craps, roulette, baccarat and some specialty games that will not contribute at all towards your wagering requirements. There is usually a cap on how much you can withdraw at a given time at Royal Ace Casino.
Overall, the match amount and size of this welcome deposit bonus is quite impressive. The wagering targets are about standards for the sector and it is certainly an offer that most casino players would be happy with.
Regular Promotions and Loyalty Program
Royal Ace Casino takes a bit of an unusual approach when it comes to its promotions for its existing players.
Online casinos often like to reward payers for regularly using their platforms through these types of offers. It keeps them coming back again and again. At Royal Ace Casino, there is always a great selection of different offers of this kind to select from.
Each of these promotions will have its own bonus code that you will have to activate in the ‘Bonuses’ section of your account.
Some of the popular options include getting a 275% bonus on your jackpot winnings, bonuses for playing games that have been recently added to the site, free spins offers, deposit bonuses and so on.
All of these bonus funds will be subject to the standard wagering requirements that were set out in the above section. The main catch associated with these significant promotions is that only certain types of players can activate them. You need to have no existing account balance and no pending withdrawals in order to avail of them unless it is otherwise specified in the deal. Therefore, it is not all sunshine and roses in this regard.
There is also a Royal Ace Casino VIP program in place that rewards players who play a lot on the site. This package offers a variety of different perks depending on your level. Comp points will be earned every time you play a game on the Royal Ace Casino. In total, there are five different tiers to the Royal Ace Casino loyalty program. As you move up the tiers, you will earn more comp points for every dollar that you wager.
You will also get access to exclusive promotions and bonuses, monthly insurance and specialized gifts. This is a great way to get back some rewards from an online casino. When you sign up for your Royal Ace Casino account, you are automatically enrolled in this program. Therefore, you will be accumulating these reward points from day one of playing.
Overall, there is a good selection of lucrative promotions if you are down on your luck with your casino play there is also a decent loyalty program at Royal Ace Casino that acts as an incentive to continually use this platform.
When it comes to banking methods there are a few different options on offer at the Royal Ace Casino. These are both fiat and cryptocurrency options. If you are making a deposit, you can do so mainly via a Visa or MasterCard credit or debit card, Neteller and Bitcoin.
Each of these options will see your funds added to your Royal Ace Casino pretty much instantly, which is ideal. If you want to use another method to add funds to your account, you can get in touch with the Royal Ace Casino customer support team. They will often be able to offer you some flexibility in this regard.
If you are looking to make a withdrawal, you can use Neteller, Bitcoin, bank wire transfer or a bank check. These options are a bit more limited than when making a withdrawal. There is a weekly withdrawal limit in place of $2,500 and you may be charged some transaction fees depending on what payment option you are looking to use. There is a minimum withdrawal in place of $100.
There have been some complaints from Royal Ace Casino players about very slow withdrawal times and the likes. This is certainly something to be aware of and may be a deal-breaker for you if you need to have access to fast withdrawal times.
The pending times for withdrawal requests can be three working days, which is excessive.
For most online casinos in the sector today, this time period will be 24 hours or less. Thereafter, it can take up to two weeks for your funds to reach your Neteller or bank accounts. It will also cause delays for Bitcoin withdrawals despite its inherent qualities as a payment network.
When making a withdrawal for the first time at the Royal Ace Casino, you will need to provide certain verification documents. This is often a major reason for the slow process as it can take repeated attempts before the Royal Ace Casino support team approves these documents and allows your funds to be processed.
This is why you should use Royal Ace Casino at your peril, as you will often face significant delays and issues when trying to take out your funds. If you are a more casual player who is just looking to play some casino games with smaller amounts of money and not have an urgent need to remove funds from your account, this may not be as much of an issue.
Currently, Royal Ace Casino is not licensed by a major gambling regulatory body across the globe. This is often a red flag for a lot of experienced online casino players, as they do not have the same level of consumer protection as they might elsewhere under a licensed operator.
Royal Ace Casino says in its terms and conditions that it uses the best methods when it comes to protecting all personal data of players. This includes personal information and for the conducting of transactions.
As Royal Ace Casino is not a dedicated crypto casino, you will have to provide all of the standard personal information when signing up for an account. For crypto casinos, you will often only need to make a username, enter an email and set a password if you are using crypto to add funds to your account. For card payments, it uses SSL and MD5 encryption technology.
Royal Ace offers their own dedicated mobile app which offers some exclusive games, and you also have the ability to play games on Royal Ace Casino from your mobile browser.
This is support for all types of devices, including iOS and Android phones and tablets.
There is a great crossover of games from the desktop site over to the mobile version. This means that you will not be really losing out in terms of game selection when you are playing on the go.
All of the games have been optimized for mobile play, which is ideal. Therefore, the games will fit in well with the smaller screens and run smoothly. While downloadable mobile casino apps tend to run smoother than playing games through a web browser, the Royal Ace Casino mobile experience is still a good one. It is easy to navigate the site and quickly get playing your favorite games.
When you first visit the Royal Ace Casino desktop site, you will be facing a very visual experience. A lot of graphics and animations will be used to get the point across rather than text. This makes for a very relaxing experience. The sleek color scheme allows the text that is on the site to really pop out, making it easy to read.
You are quickly shown the latest promotions for new players who sign up for a Royal Ace Casino account. You will also be able to go through the featured games, new titles that have recently been added to the platform or access the entire library of games.
On the home page, you will also see player reviews and the top winners on the site over the past few weeks. The menu system is very easy to use and not inundated with too many options. All of the games run smoothly when you are playing on a desktop computer, no matter what type of computer this may be.
The process of signing up is very straight forward. You simply fill in key info and you will be ready to go. Once you have an account, you can play most games for free or deposit real money and get started on your journey.
Before making your first withdrawal, you will usually have to provide an assortment of identity verification documents, such as ID and proof of address. While the process of conducting transactions is easy, you will have noted already the issues with the processing of withdrawal requests by Royal Ace Casino.
If you are looking to sign up for an account or an existing player and you want to ask a question or get a problem resolved, you will need to contact the customer support team at Royal Ace Casino. This team works on a 24/7 basis, which is ideal.
There is a short FAQ section covering mainly deposit and payout questions. However, a lot of cases will lead to you having to directly contact the support team. There is a live chat support option, which is suited for very basic questions and queries. For more detailed issues, you will want to ring the team by phone or to send them an email.
There is a toll-free phone number for those in the USA, as well as a number for the VIP department. There are also separate support emails for customer support questions and queries about the Royal Ace Casino VIP program.
A lot of customers have complained that the customer support team has not been very helpful when they have had issues relating to making withdrawals. Some feel like they were not being given accurate answers or being asked again and again for the same info or documentation. Therefore, this is something to consider if customer support is going to be a high priority for you when signing up to an online casino such as Royal Ace Casino.
Conclusion: Should you sign up?
Royal Ace Casino is a long running online casino site which has a decent selection of slots, video poker and specialty games.
You also have the basics covered when it comes to the table games offering. The games run smoothly on desktop and mobile devices and there is a solid selection of different banking methods including Bitcoin deposits.
There is a lucrative welcome bonus offer and regular enticing promotions and a solid loyalty program that allows people to see past these flaws at the Royal Ace Casino.
Q: When was Royal Ace Casino founded?
A: Royal Ace Casino has been operating since 2009, so it is a long-running and established online casino site.
Q: What games can I play at Royal Ace Casino?
A: There are over 160 different games to play at Royal Ace including slots titles, table games like blackjack and roulette, video poker, and some specialty games.
Q: What is Royal Ace’s welcome bonus?
A: Royal Ace offers a very generous welcome bonus – a 200% deposit match up to $4,000. This $4,000 limit is higher than many competitor sites.
Q: What cryptocurrency does Royal Ace accept?
A: Royal Ace accepts Bitcoin for both deposits and withdrawals. Deposits seem fast, but some users have reported slower Bitcoin withdrawal times.
Q: Is Royal Ace licensed and regulated?
A: No, Royal Ace Casino is not regulated by any major global gambling regulator. This means there is less oversight and consumer protection.
Q: Can I play Royal Ace games on mobile?
A: Yes, Royal Ace has a dedicated mobile app and also allows playing instantly through a mobile web browser, supporting both iOS and Android devices.
Q: What is Royal Ace’s loyalty program like?
A: There is a 5-tier loyalty program that offers comp points, exclusive promotions and bonuses, gifts, and other rewards to regular Royal Ace players.
Q: Is customer support quick to respond?
A: There are some mixed reviews on Royal Ace’s customer support response times and quality. Some users have reported support being unhelpful regarding withdrawal issues.